Manage Orders
Who This Is For
Managers who need to review company orders, filter the queue, and open order details for next steps.
Before You Start
- You must be signed in as a manager
- Make sure your company account has orders to review
- Know that the main filters are All, Pending, Completed, and Cancelled
Steps
- Open the manager home area.
- Go to the Orders tab.
- Choose a filter at the top of the list:
- All to see every order
- Pending to focus on active work
- Completed to review finished work
- Cancelled to review cancelled work
- Open an order to view the full details.
- Review the order summary, customer details, schedule, and price.
- Use the available order actions in the details screen to handle the order.
- Return to the list and refresh it when you need the latest state.
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What Happens Next
- The list updates to match the selected filter
- The order details screen shows the order data and the actions available for that order
- Depending on the order, details may include chat, instructions, schedule, location, inventory, or completion-related actions
If This Doesn't Work
- Refresh the order list if it looks out of date
- Switch to a different filter and back again
- Open the order details screen to check whether the action is available there instead of in the list
- If the list stays empty, confirm that your company account actually has orders in that status
Contact Support When
- Orders are missing even after a refresh
- You cannot open an order that should be available
- The order details screen does not show the expected actions for your role